Carleys Organic Foods

FAQ's

Q. Do you sell any raw products?

A. We certainly do! One of our long-standing products is our Raw Mixed Seed Butter. We have been making this since the 1990s using untreated seeds and cold-pressed oils. From there we have gone on to making many raw foods, including a great range of raw nut and other seed butters.

Q. What do you mean by “Raw”?
A. We ask our suppliers to make sure the nuts and seeds we buy have not been heated during harvesting or primary processing. We store the nuts and seeds cool on our premises, and chill them to below 5°C before milling. When milling we check the product temperature all the time to keep it below 44°C. All three of our new big mills are air cooled, and are fitted with thermal cut-outs which just stop the machines above a preset temperature.

Q. Do you use recycled glass?
A. All of our jars are made in the UK. Among our suppliers are Ardagh Glass, and Beatson Clark. Both have a commitment to using a very high proportion of post-consumer collected recycled glass cullet in their manufacturing. The use of recycled glass helps minimise land-fill, uses much less energy, and provides some useful employment. The colour of the jars may very occasionally vary, with just a hint of green in the glass.

Q. What about the rest of your packaging?
A. The cardboard trays we use are specially made for us locally in the South West from post-consumer waste. They are completely recyclable because they are made without staples or glue. We buy our steel lids from a UK company. They are recyclable in many parts of the UK. Our paper jar labels are printed by a local firm, and are unvarnished so that they can be put in the recycling bag, or composted. They are quite hard to remove from jars, so leave them to soak at the end of the washing up! Our tray labels are printed in-house on recycled paper, and are recyclable. The polyethylene tray film we use comes from another Cornish company, and we use the minimum thickness (down to 37 microns) and width of film (down to 300mm) so that we can to minimise the use of this material. It is recyclable in some areas of the UK where schemes exist.

Q. Where can we buy your products?
A. The Carley’s range is mainly available through the network of independent whole-food, health-food, and organic food retailers across the UK. We also sell our products in The Netherlands, The Republic of Ireland, Finland, Spain, Sweden, Poland, Italy, Belgium, Romania, Bulgaria, The Czech Republic and a few other countries in Europe. Check out the retailers section to locate your nearest supplier. There are lots of shops out there that sell our products, but have not yet put there details onto our website. Very quick and easy (and free of course) to do.

Q. Can we buy your products in the main high street multiple supermarkets?
A. No! We only sell through independent shops who have time to talk to you and knowledge to answer your questions. 

Q. Many of your products sy "No Added Salt", but you show salt in your nutritional panel. Why?
A. Good question! We add no salt to all but a very few products, but emerging rules insist we take the very low back-ground natural sodium level, and work out an equivalent salt level by multiplying the sodium level by 2.5. 

Q. Right! But why 2.5?
A. The element Sodium (Na) is present in almost all foods. Sodium can exist chemically in many compounds other than common salt (Sodium Chloride) for example sodium sulphate, sodium carbonate, sodium nitrate to name just three. Sodium has an atomic weight of 23, Chlorine (Cl) 35.4,so Sodium Chloride (NaCl) works out at 58.4, which divided by 23 gives us 2.5 

Q. Your "Eco-factory" sounds interesting. Can we visit?
A. We are a food factory with very strict rules about who goes where, so having visitors is not as easy as it may sound. We do occasionally have open days when we are not processing, and we can welcome visitors. The next is on a Saturday in Feb or March 2015.   

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